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***IMPORTANT INFORMATION***
If this is your first visit to the GoodLife Associate Store, you will be required to create your profile using your GoodLife Fitness email address, prior to placing an order. To ensure we are being as fiscally and environmentally responsible as possible, orders are shipped to your Home Club, or the Club nearest to you as indicated in your profile. For Home Office Associates that do not live within a reasonable distance from a Club, you have the option to include your home address.
To reach the Associate Experience Team at GoodLife for uniform support, contact associateexperience@goodlifefitness.com. For returns, exchanges and order status inquiries, contact goodlife@newerasite.com.
Please include your order number, your club name / # and the name your order was placed under in your email.
Customer Service Hours
Monday to Friday: 8:30am - 5pm (EST)
Please allow 3 business days for a response